+1-855-211-0932 (ID:62096)
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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A popup will open. It contains detailed info about all the actions that you can carry out on that particular page. Each popup appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge selection of how-to video clips illustrating how to use our Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you are looking for, take a glance at our comprehensive FAQ database, which covers questions asked by actual people and offers practical solutions. We constantly update our Frequently Asked Questions section with new Q&A's in an attempt to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer support engineers available 24/7 and ready to help you with any question. Each trouble ticket you open will be responded to within 1 hour (the average trouble ticket response time is only 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 62096

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com